22 tips for buying a Dell
PaulSpoerry | June 15, 2007
The Consumerist has an excellent article on 22 Confessions Of A Former Dell Sales Manager that outlines helpful tips about doing business with Dell including getting the best deal from the website, different kinds of promotions the Dell offers, insider details on how the kiosk sales reps are compensated, what coupons and deals they have to offer you to close the deal, the email format for Dell in case you’re thinking of launching an EECB, where to take your Dell credit card complaints, which extended warranties to avoid, how to get a domestic tech support rep… and more. I already knew most of this but in case you don’t here’s a few highlights and of course link through the link to see the entire list, it’s VERY comprehensive:
- Only buy extended warranty on the laptops. You can replace parts in a desktop for less than the cost of a warranty.
- Dell runs several promotions concurrently, shop around to find the best one. Also check sites like Dealnews.com to find current coupons, dollar off offers, and percentage off offers
- Dell Small Business tech support has a higher chance of getting an American tech support
- How to get a Windows restore disk
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